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Freshdesk
Freshdesk
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Freshdesk is a cloud-based customer support software developed by Freshworks. It offers a range of features designed to streamline customer service operations, including ticketing, automation, and collaboration tools. Freshdesk enables businesses to manage customer queries from multiple channels such as email, phone, chat, social media, and websites. It provides a comprehensive suite of tools for tracking and resolving issues efficiently, improving customer satisfaction, and enhancing the overall support experience.
